Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for women's and children's clothes without notifying all users about the change.
Digital Channels Response
Countless users and merchants have taken to social media claiming that product pages now present a different size category compared to what was initially listed because of the remapping.
Vinted explained the updated approach better aligns with similar services.
It has advised users to check their listings and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Changes
Earlier, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
Shopper Accounts
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, the service retracted a modification to its shipping options following member complaints.
